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Governing Terms
The provisions herein govern the transactions and dealings between Cutting Hedge Technologies LLC d/b/a Level Lawns (“Level Lawns”) and the Customer, whether now or hereinafter occurring, superseding all other communications and agreements between any representative of Level Lawns and Customer, and constitute the entire agreement between Level Lawns and Customer. Additional or different terms proposed by Customer and expressed in any form, whether before or after Customer’s receipt of this document, shall not be binding on Level Lawns.


Level Lawn’s silence shall not constitute consent to any additional or different terms. Any changes or additions to this Agreement must be agreed to in writing, signed and dated by authorized representatives of Level Lawns and Customer.


Payment Terms
Complete payment is due to Level Lawns upon receipt of an invoice, unless otherwise specified.  If a deposit is required, it is due when the agreement is accepted.  Customer shall notify Level Lawns in writing within 5 calendar days of date of each invoice of any and all objections to the work completed. Failure of Customer to provide such written notice within the time specified shall result in such services, equipment and product being deemed in full accordance with this Agreement and free of defects and any objections to the invoice are deemed waived. Should Customer provide such written notice within the time specified, Level Lawns shall, at its sole option, have the right to either attempt to rectify and correct any claimed nonconformity and defect, or to cancel this Agreement without further obligation–at which time the Customer shall owe Level Lawns for the actual costs of materials and time on the project. Any invoice not paid within 30 days of its due date shall be subject to interest at the rate of 1.5% per month thereafter.  Invoices unpaid after 60 days are subject to collection by a 3rd party Debt Collector.

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This agreement is to pay the price stated and the price is not subject to reduction based on any error in the estimated area to be serviced.  Any and all discrepancies in measurements or estimated areas should be reconciled prior to acceptance of the agreement and completion of any work, and any adjustments made after service is completed will be at our discretion.


Level Lawns shall be entitled to recover from Customer a $500 service charge plus any and all costs and expenses, including, but not limited to, attorney’s fees at the rate of $350 per hour (which Customer agrees is reasonable), court costs, and litigation expenses actually incurred by Level Lawns in enforcing and/or defending its rights under this Agreement.

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Washout/Touchup Policy

For work including top dressing, soil, fill dirt, or seed applications, in the event of displacement of material due to significant rain events, Level Lawns will perform a complementary "Washout Touchup".  This service is limited to 10% of the total area serviced.  Larger areas, or extreme weather events impacting more than 10% of the service area may be subject to an additional charge for material and labor to address the washout.  In all cases, it is the customer's responsibility to notify Level Lawns within 24 hours of the rain event and provide photos, if requested.  Touchups requested beyond 30 days post-service will be at Level Lawns sole discretion, and may incur additional charges for time and materials.  Top Dressing is not intended to change the topography of the property or smooth deep depressions.  Additional service may be required to achieve the desired results, and additional spot leveling is available for an additional charge.

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Cancellation Policy

If a Customer requests to cancel service, they must do so in writing via email or via direct communication with our staff prior to the day of service.  The nature of our work requires advance planning, routing of our crews, and ordering and planning for material delivery.  Cancellations requested the day before or day of service are subject to a cancellation fee of up to $250.  Customer will be charged for all completed work if cancellation occurs after work has begun.  If a deposit has been collected, 100% of the deposit amount will be refunded, less any cancellation fee assessed.  In circumstances where materials have been ordered/delivered, Customer is responsible for all costs of those materials and labor costs associated with procurement and/or delivery of those materials.


Indemnification
Customer shall indemnify and hold Level Lawns harmless from and against any and all claims, demands, costs and expenses (including, without limitation, attorney’s fees and litigation expenses) arising or resulting from

  • The breach of any representation, warranty, covenant or duty of Customer in this Agreement;

  • Anything in connection with this Agreement;

  • Damages sustained to any property owned by any person other than Customer;

  • Any damage to Customer’s property or any part thereof;

  • Any act or omission of Customer or its agents or invitees.

This indemnification obligation includes any such claims arising solely due to Level Lawn’s ordinary negligence. This indemnification obligation does not apply to claims arising solely because of Level Lawn’s gross negligence and/or willful misconduct. This indemnification agreement includes the duty of Customer to defend Level Lawn’s at its sole cost or reimburse Level Lawn’s its reasonable attorney’s fees and costs in defending any suit or claim.


Warranty Disclaimer
Level Lawns is not a manufacturer of any product or goods, and any warranty, if any, on such is that offered by the manufacturer of such. Level Lawns assumes no liability or obligation with regard to any warranty of any product or material supplied. LEVEL LAWNS MAKES NO GUARANTY OR WARRANTY OF ANY KIND WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.


No person or entity is authorized to make any warranty or guaranty on behalf of Level Laws.


Liability Limitation
If there are any defects in goods, products or services, Customer’s sole remedy is the replacement of the defective product. In no event shall Level Lawns be liable for any loss of income or profits, business interruption, any pecuniary loss arising from Level Lawn’s services and/or insufficient goods and equipment and/or under any incidental, indirect, special or consequential and/or punitive damages arising under contract, tort, warranty, negligence, strict liability or any other theory of liability.
 

Level Lawns is not responsible for acts of nature, including but not limited to weather, wind, rain, lack thereof, or drought.  Customer is responsible for feeding, watering, and maintaining the serviced areas before and after Level Lawn services are applied.  This includes proper application of products for prevention and/or treatment of common issues affecting turf, including but not limited to: fungus, disease, grubs, army worms, moles, and any other condition or pest that can negatively affect turf health.  Level Lawns will not be held responsible for damage from these issues that may be present before, during, or after services are performed.  Level Lawns will not repeat service or offer complementary touchups in situations where damage or poor results have been caused by any of these conditions.    

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Customer is responsible for marking any necessary property lines, underground pipes, dog fences, sprinkler heads, utility and internet/cable lines, etc. In no event shall Level Lawns be liable, whether monetarily or otherwise, to Customer for damages or the repair of , underground pipes, dog fences, sprinkler heads, utility lines, etc.


Customer Representations, Warranties, Covenants
Customer represents warrants and covenants that:

  • Customer has authority and power to perform its obligations hereunder;

  • All information provided by the Customer on the reverse side hereof and in any other document(s) given by Customer to Level Lawns is true and correct.

Customer acknowledges that Level Lawns is relying upon the truth, accuracy and completeness of Customer’s representations and documents.


Default
Each of the following constitutes a Customer default:

  • Customer fails to pay any amounts to Level Lawns, as and when due;

  • Customer breaches any warranty or other provision contained herein;

  • Customer becomes insolvent, a receiver is appointed for Customer, or Customer ceases to do business as a going concern;

  • A petition is filed by or against Customer under any bankruptcy or similar law. In the event of any Customer default, Level Lawns, at its option and in addition to, not in lieu of, any other remedies provided herein, by law or equity, may

    • remove the property of Level Lawns;

    • accelerate payment of and declare all amounts owing hereunder immediately due and payable;

    • recover any amounts owing by Customer to Level Lawns; and

    • pursue any and all other rights available to Level Lawns at law or in equity.

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Miscellaneous

  • Notices shall be in writing by certified mail to the persons and addresses provided on the reverse side;

  • Level Lawns at all times shall be acting as an independent contractor and not be deemed to be an agent, employee, joint venturer or partner of Customer. Customer shall have no authority to contract for or otherwise bind Level Lawns;

  • This Agreement remains binding on the Customer in the event of a change of management, sale, assignment or other transfer of the business and/or assets. Customer may not assign this Agreement or any of its rights or responsibilities hereunder unless Level Lawns agrees in writing;

  • This Agreement and matters arising hereunder shall be governed by and construed in accordance with State of Georgia laws;

  • Rights and remedies afforded Level Lawns hereunder are in addition to, not in lieu of, those available under law or equity. Each right/remedy shall be cumulative;

  • No waiver of any terms shall be effective unless such is in writing and signed by an authorized Level Lawns representative;

  • The Customer hereby relieves Level Lawns from any duty to mitigate damages if Customer defaults as provided in this Agreement;

  • Any and all rights granted to Customer under any state or federal law or regulation are expressly waived except as delineated herein;

  • Customer consents to the jurisdiction and venue of any court including the geographic boundaries of Cobb County Georgia in the event of a suit to enforce its obligations under this Agreement;

  • In the event that any term or provision of this Agreement is found to be void for any reason, such shall not affect the validity of the remaining parts of this Agreement, which shall be read as if the void term or provision were not included in this agreement.

 
Privacy Policy

Effective Date: September 17, 2026
Last Updated: September 17, 2026

This Privacy Policy explains how Cutting Hedge Technologies LLC d/b/a Level Lawns (“Level Lawns,” “we,” “us,” or “our”) collects, uses, and discloses personal information about customers, prospective customers, and visitors to www.levellawns.com.

Business contact
Cutting Hedge Technologies LLC d/b/a Level Lawns
Metro Atlanta, Georgia
Phone: (770) 919-9559
Email: info@levellawns.com
Website: https://www.levellawns.com

1. Information We Collect

We may collect:

  • Contact and account information: name, service address, billing address, email address, and phone number (including mobile numbers you provide for text messages).

  • Service information: requested services (for example top dressing, aeration, overseeding, fescue renovation), job notes, photos you send, scheduling preferences, and service history.

  • Payment information: billing details needed to process invoices (handled by payment processors; we do not store full card numbers on our website).

  • Communications: emails, texts, calls, and messages sent through our website, Jobber client hub, or other tools we use to serve you.

  • Device and website data: IP address, browser type, pages viewed, referring URL, and similar data collected via cookies or similar technologies.

We collect this information when you request a quote, book or accept work, create a client account, call or text us, fill out a form, or otherwise do business with us.

2. How We Use Information

We use personal information to:

  • Provide lawn care and landscaping services, schedule jobs, send quotes, invoices, receipts, and payment links.

  • Communicate with you about appointments, crew arrival windows, weather delays, job status, follow-ups, and customer support.

  • Send service-related and, where you have opted in, promotional text messages and emails.

  • Operate, secure, and improve our website and business operations.

  • Comply with law, prevent fraud, and enforce our terms.

3. Text Messages (SMS/MMS)

If you provide a mobile number and opt in, we may send text messages related to our services. Typical messages include appointment and crew reminders, quote and invoice notices, job-status updates, weather or schedule changes, customer-support replies, and occasional service offers or seasonal tips if you have consented to marketing texts.

  • Message frequency varies.

  • Message and data rates may apply.

  • Consent is not a condition of purchase or of receiving service.

  • You can opt out at any time by replying STOP (or STOP, QUIT, CANCEL, END, or UNSUBSCRIBE).

  • Reply HELP or email info@levellawns.com or call (770) 919-9559 for help.

How you opt in. You may opt in by checking a consent box or submitting a web form that includes SMS disclosure language; by enabling texts in our Jobber client record or client hub; by requesting texts in person, by phone, or by email; or by texting a designated keyword to our business number.

SMS data-sharing (required disclosure).
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We may share mobile numbers only with service providers that send or deliver messages on our behalf (including our CRM and messaging platforms) solely to provide the messaging service you requested.

4. How We Share Information

We do not sell your personal information. We do not sell or share SMS opt-in data or mobile numbers for third-party marketing.

We may share information with:

  • Service providers who help us operate the business, including our CRM (Jobber), messaging providers (including Twilio and similar carriers/platforms used to deliver SMS), payment processors, email tools, accountants, and similar vendors, under contracts that limit their use of the data to providing services to us.

  • Professional advisors and insurers as needed.

  • Authorities when required by law, court order, or to protect rights, safety, or property.

  • A buyer or successor if we sell or transfer all or part of the business.

We may share de-identified or aggregated information that cannot reasonably identify you.

5. How We Store and Protect Information

We use industry-standard safeguards, limit access to staff and vendors who need it to do their jobs, and retain records as long as needed to provide services, keep business and tax records, resolve disputes, and meet legal requirements. After you opt out of texts we stop promotional and non-essential SMS; we may still keep the number in our customer file for service, billing, and legal recordkeeping.

6. Cookies, Analytics, and Advertising

Our site may use cookies and similar tools, and we may use Google Analytics or similar services. You can block cookies in your browser; some site features may not work. For targeted-ad opt-out information see www.aboutads.info. Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout.

7. Email

To stop marketing emails, use the unsubscribe link in the message. We may still send transactional messages (quotes, invoices, job updates).

8. Your Choices and Rights

You may request access, correction, or deletion of personal information by emailing info@levellawns.com or calling (770) 919-9559. We may keep information we are legally required to retain. Georgia and other applicable laws may give you additional rights; contact us to exercise them.

9. Children

Our services are for homeowners and property managers. We do not knowingly collect information from children under 13.

10. Changes

We may update this Privacy Policy. The “Last Updated” date will change when we do. Continued use of the site or our services after an update means you acknowledge the revised policy.

11. Contact

Questions: info@levellawns.com | (770) 919-9559 | https://www.levellawns.com

Mobile Messaging Terms

Last updated: September 17, 2026

Cutting Hedge Technologies LLC d/b/a Level Lawns operates a text messaging program. These terms and our Privacy Policy (https://www.levellawns.com/terms) apply.

By providing your mobile number and opting in, you agree to receive recurring SMS/MMS from Level Lawns, which may be sent using automated technology. Messages may be transactional (scheduling, invoices, job updates, support) and, if you opted in, promotional. Frequency varies. Message and data rates may apply. Consent is not required to buy or receive services.

Reply STOP to cancel. Reply HELP for help. We may send a one-time confirmation. Carriers are not liable for delayed or undelivered messages. We and our providers (including Jobber and Twilio) are not liable for failed, delayed, or misdirected messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

We may change or end the program or these terms by posting an update on this page.

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